Privacy Policy

Last updated: November 2024

The short version

Your conversations are yours. We don't train on your data. We don't sell your information. We keep what's necessary to provide the service, nothing more.

What we collect

  • Account information: Email address and authentication data when you sign up.
  • Conversations: Your chat history is stored to provide continuity. You can delete conversations at any time.
  • Memories: If enabled, we store context you choose to save. You control what's remembered and can delete it.
  • Usage data: Token counts and model usage for billing and rate limiting. Not linked to conversation content.
  • Technical logs: Minimal server logs for security and performance. Automatically deleted after 7 days.

What we don't do

  • Train AI models on your conversations
  • Sell or share your data with third parties
  • Build advertising profiles
  • Use tracking cookies or analytics scripts
  • Access your conversations without your consent
  • Retain data after you delete it

Third-party AI providers

We route requests to AI model providers (OpenAI, Anthropic, etc.) to generate responses. Your prompts are sent to these providers but are not used for training their models. Each provider has their own privacy policy governing how they handle API requests.

Data retention

You can delete your conversations, memories, and account at any time. When you delete data, it's permanently removed from our systems within 30 days. We don't keep backups of deleted content.

Contact

Questions? Email us at privacy@axerity.com